Privacy Policy
General Provisions
This Privacy Policy outlines how personal information is collected, used, stored, and protected when users interact with our website. By using our services, users agree to the terms described herein. This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws to ensure the lawful processing of personal data.
What Information We Collect
We collect personal data that users voluntarily provide through forms, bookings, or interactive features on our website. This may include names, contact information, IP addresses, browser data, and location data. Additionally, we collect technical data such as cookies, log files, and usage analytics to improve site performance and user experience.
How We Use Information
The information collected is used to provide and improve services, process transactions, respond to user inquiries, personalize experiences, and send service-related communications. We may also use data for statistical analysis, system maintenance, marketing (only with user consent), and compliance with legal obligations.
Data Protection and Retention Period
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and access control systems. Data is retained only for as long as necessary to fulfill the purposes outlined or as required by law.
Third-Party Data Sharing
We do not sell or rent personal data. We may share information with trusted third parties who assist in operating the website or delivering services, provided they agree to confidentiality obligations. Data may be disclosed if required by law, court order, or regulatory authority.
Use of Cookies
Cookies are used to enhance functionality, remember user preferences, analyze traffic, and improve performance. Cookies may include session cookies, persistent cookies, and third-party cookies. Users can manage or disable cookies through browser settings, though this may affect website functionality.
User Rights
Users have the right to access, correct, delete, or restrict the processing of their personal data. Users may also object to data processing or request data portability. Requests related to these rights can be made through the contact form. We will respond within the timeframe required by law.
Policy Changes
This Privacy Policy may be updated periodically. Revisions will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of any changes. Users are encouraged to review this policy regularly.
User Consent
By using our website, users consent to the collection and use of information as described in this Privacy Policy. Users who do not agree should discontinue use of the website and its services.
🏢 LuxeWash Club
📍 1055 W Georgia St, Vancouver, BC V6E 3P3, Canada
📞 +1 604-856-7784
📧 info@lux-car-wash.com